1. You submit your unpaid invoice online. Free of charge. If you have other documents, you may also submit them. These are documents that you use to your advantage. For example, correspondence, general terms and conditions in your contract or a credit report. Once we have all the information, we get to work.

2. You no longer have to worry about your unpaid invoice. From the moment we receive your claim, we take over all contact with your debtor. We will also keep you informed if we receive more information ourselves.

3. Your debtor receives a reminder letter from us. This will state the unpaid invoice and set a payment deadline. This depends on the type of claim and the mandatory legal requirements.

4. After this, everything depends on the debtor’s reaction. There are two options:

Scenario 1:
Your debtor has received the reminder and complies with the payment deadline. Your invoice is collected. You therefore receive your money. Or your debtor agrees to cooperate on an instalment plan at acceptable terms.

Scenario 2:
Has your debtor still not paid? Or has there even been no response? Then we will send a second reminder letter/mail.

5. Is your debtor still not answering and/or has the invoice not been collected? Then we engage the last option. Legal proceedings. We will be happy to arrange for a lawyer from our network. He will check whether an IOS procedure is possible. Otherwise, your debtor will be summoned.

6. After the declaration of enforceability of the statement of non-disputation by a magistrate (IOS-procedure) or as soon as the judgement has been obtained, enforcement starts. The duo of lawyer and bailiff will handle the case. This service is included in your price.