Do you want to collect your outstanding invoice? Then you need a strong collection procedure. You do not have to worry about additional costs. We work on a no cure no pay basis. What does it mean for you?

••• Basically, you pay nothing and receive your full unpaid invoice
••• You benefit fully from our experience and strengths
••• We have the same goal as you. Making sure you get paid

When do I have to pay? You only pay the bailiff costs advanced by us if your claim is irrecoverable. We always ask permission to carry out these costs.

Is your invoice older than two years? Then use our old claims service.

We check the solvency of your debtor. A credit report gives you insight into the creditworthiness of your debtor. This is calculated using various data and financial analyses. From consulting the annual accounts to a check on your debtor’s property. We recommend that you also calculate the solvency preventively. This will give you a clearer picture of the financial situation of your debtor. Moreover, you also prevent unpleasant surprises.

A credit report has other considerable advantages:
••• You save time and money
••• You prevent bad payers and doubtful debts
••• You get more certainty about your clients

Often, your debtor does want to pay. But they just don’t have the means to. Another option is for us to draw up an instalment plan with you and your debtor. We will then draw up clear termly agreements. We also follow up on them consistently.

Collect Rent arrears
Are your tenants’ rent arrears mounting up? Debt collection is the ideal way to get your tenant to pay. The goal is still the same. To ensure that you receive what you are entitled to. However, at Fincasso we try to minimize the extra costs for your tenant to keep the threshold for payment as low as possible.

Have you already asked several times to pay the rent? If so, be sure to seek collection in good time. The sooner you take action, the smaller the chance of difficulties thereafter.

How does rent collection work?
••• We start
As soon as we received your claim. Quick action is important in rent collection. Therefore, we quickly put your tenant in default.

••• Every tenant is different
We use an approach that, within reason, takes into account the specific circumstances of each tenant. In this way, we retain optimum willingness to pay!

••• We will contact your tenant
Initially, this will be done by means of a registered letter of formal notice, and subsequently by e-mail, letter or telephone. Have we received your claim today? Then we will make the first contact within 2 working days.

••• We follow up on the case
Consistent and punctual. We always keep you informed of relevant progress.

••• Is your tenant not answering?
Then we will start legal proceedings.

••• We track everything for you
From the moment you receive your claim to the moment you receive your rent.

Is rent collection necessary?
Yes. Collecting rent by direct debit has many advantages.
You give a clear signal to your tenant. You call in a third party. By reacting quickly, you usually prevent an accumulation of arrears. An early rent collection usually involves few extra costs. For you, but also for your tenant.

Systemic overdue payments
Does your tenant permanently stop paying? If so, this causes a lot of problems. Because your property is not worth anything. On the contrary. You still have various costs that you have to pay. The possible solutions for receiving your rent also cost money. And you get nothing in return.

When such a situation arises, you have to act fast. You have given enough chances to your tenant. The next step is to evict your tenant. At Fincasso, we work with highly professional lawyers and bailiffs who have years of experience in this branch of the law. We do this so that we can give you the assurance you need to collect your rent. But also, in some situations, to evict your tenant by force.

What documents do we need?
••• The lease with your tenant
••• The rent deposit
••• The exact amount of overdue rent

Are the arrears built up historically or with partial payments? If so, please provide the complete history from the first moment of default!

From defaulter to well-payer
As a syndic, you have some responsibilities. Like collecting the contributions for co-ownership. It is annoying and counterproductive when a co-owner does not pay.

There are invoices that you still have to pay. But your co-owners have to pay theirs as well. It is not only very inconvenient, but also unfair for the other co-owners who do pay their invoices.

At Fincasso, we are there for every syndic. This way, you get the chance to continue your work without having to worry about defaulting co-owners.

Is the counterparty bankrupt?
Is the other party bankrupt? Then all is not necessarily lost. We take care of a correct declaration of debt and follow up until you have your money or at least a tax certificate.

Fincasso has experience in bankruptcies and the partial or full recovery of unpaid invoices.

••• Does this happen during your collection process?
Then this is included in the service.

••• Has your debtor been declared bankrupt and do you want to take action now?
Then we charge a start-up fee of 75 euros. After that, you pay a maximum of 10% of what can actually be recovered from your invoices.

••• Don’t know if your debtor is bankrupt?
We will check this for you free of charge.

More than a defaulter?
Do you suspect fraudulent behavior of your defaulter? Fincasso can help you with this too.

A few examples:
•••Your defaulter deliberately funnels money to someone else so that you do not receive payment. There is therefore a good chance that he is fraudulently insolvent.

••• Your defaulter has stolen the device he rented from you and unlawfully resold it

Countering fraud and scams
You read two weeks later that your counterparty has been declared bankrupt. And that they have disappeared. They leave a large number of costs and problems behind for you and other victims. By consistently and quickly starting a collection procedure with Fincasso, you might still get your money.

This doesn’t work?
We investigate the liability of the directors and others involved. A complaint can even be filed.

Do you have legal aid insurance for contractual and extra-contractual disputes?

Then you can take action with lawyers appointed by us. With the intervention of your insurance company.

You do not have legal aid insurance? Then we will look at your file and give you free advice.

I suspect fraud

Three ways to prevent:
•••Always send a reminder on time
Consistently schedule reminders. Your debtor will know that you are closely following up on the invoice. This is a first step that often prevents later problems.

••• Check solvency with a credit report
With a credit report you avoid most risks and are more secure. The creditworthiness of your debtor is checked with certain data such as the annual accounts and financial analyses. This gives a clearer picture of the financial situation of your debtor. We recommend that you calculate their solvency. Also preventively. This way you avoid unpleasant surprises.

Credit report

••• Start collection procedure on time
Has the due date been exceeded? Then your best option is to contact a collection agency. We have years of experience with defaulters and know the options to get your debtor to pay. We also work with no cure no pay. This means that you only pay if your invoice is collected. By using debt collection to collect your unpaid invoice. You give clear signals to your debtor. This way, the debtor knows that you are taking action. This ensures that your chances of payment are greater than without collection.

Collect with no cure no pay

A dubious debt or debtor carries a lot of extra costs. It is better to prevent this than to rectify it later.

Is your invoice irrecoverable because your debtor or the counterparty fraudulently organized his own insolvency? Then you have the choice of suing your debtor for this or filing a criminal complaint. At Fincasso, we are ready to help you step by step. We do this with the assistance of specialised lawyers.

I suspect fraud

An own professional collection department
Do you have a large number of unpaid invoices? Have you lost the overview? There are a few solutions to prevent this:

••• Start an own professional track
••• A clear and professional statement of your general terms and conditions
••• A diligent follow-up of defaulters

There are many other solutions that fit this purpose. At Fincasso we send a professional interim credit controller or in-house lawyer. Together with you, this person sets up a professional debt collection department.

The in-house credit controller also sets up the necessary structures and flows to make this a successful department in your company.

These are older unpaid invoices that you have still not received. These forgotten claims carry some disadvantages. For example, you have delivered services or goods and received nothing in return.

The follow-up of your unpaid invoices also costs you time. Moreover, these unpaid old invoices do not look nice on your balance sheet. To make matters worse, you have paid VAT and turnover tax on those invoices. So, you have paid where you should have received money.

We have collected many old ‘forgotten’ claims over the years. We do this each time with a strong and consistent collection procedure.

You increase the chance of getting what you are entitled to, namely that your unpaid invoice is finally paid.